Category: Service and Repairs

A commercial roof leak rarely announces itself at a convenient time. It might appear during a July downpour with no warning, or drip quietly overnight after a weekend storm system moves through Middle Tennessee. Either way, the clock starts the moment you notice it, and what you do in the first 30 to 60 minutes matters more than most building managers realize.

Getting Maxwell on the phone is always the right first call. Before our team arrives on site, there are steps you can take now to protect your building, your equipment, your people, and your ability to document the damage. This guide walks you through what to do.

Step 1: Don’t Ignore the Warning Signs

Roof leaks rarely start as a waterfall. More often, the first signs are subtle and easy to miss.

Watch for these early indicators:

• Water stains, discoloration, or bubbling on ceilings or walls
• A musty or damp smell in areas that should be dry
• Mold or mildew appearing along ceiling edges
• Wet insulation, damp drywall, or soft ceiling tiles
• Puddles or moisture on the floor with no obvious ground-level source

If you’re seeing any of these, treat them as leaks until proven otherwise. The longer a slow leak goes unaddressed, the more damage it does to insulation, decking, drywall, and anything stored or operating beneath it. Catching it early is almost always cheaper than dealing with what it could become.

Step 2: Protect Your People First

Before anything else, assess whether the area is safe. Water and electricity are a dangerous combination, and commercial buildings have both in abundance. Keep inhabitants safe by keeping these points in mind: 

• If water is near electrical panels, outlets, lighting fixtures, or equipment, keep people away from that area and contact a licensed electrician before re-entering.
• Place wet floor signage immediately to prevent slip-and-fall incidents.
• If the ceiling shows significant sagging or bulging (a sign that water is pooling above), evacuate the area. A saturated ceiling can collapse without much warning.

Step 3: Document Everything

This step is critical, for both your records and for any insurance claim that may follow. Before you start cleaning up or moving things around, take photos and videos of:

• The interior damage: ceiling stains, active drips, wet materials, standing water
• Any equipment, inventory, or property that has been affected
• The approximate location on the floor plan (which room, which part of the building)
• The time and date you discovered the issue

If it’s safe to do so from the ground or a safe interior vantage point, photograph any visible exterior damage as well. If you can avoid it, don’t go on the roof. Leaks can create dangerous weak spots that could make it unsafe to walk on your structure. 

Good documentation protects you. It supports insurance claims, helps the repair team understand the scope before they arrive, and creates a clear record if questions arise later about when the damage occurred and how it was handled.

Step 4: Contain the Water

Once the immediate safety picture is clear and you’ve documented the damage, your next job is to limit how far the leak spreads. Containing the leak and protecting nearby building materials is essential. Here’s a short list to run through: 

• Place buckets, trash cans, or any available containers under active drips.
• Use waterproof tarps, plastic sheeting, or even garbage bags to cover equipment, inventory, files, or furniture in the affected area.
• If you have access to absorbent materials (towels, floor dry, rags), use them to manage water on the floor and slow any spreading.
• Do not attempt to go onto the roof yourself to investigate or make repairs, especially during or immediately after a storm. Leave that to the professionals.

Your goal here isn’t to fix the problem. It’s to slow the damage while help is on the way.

Step 5: Try to Identify the General Source Without Getting on the Roof

Not every water problem is a roofing issue, and knowing the difference can save time. From inside the building, consider:

• Is there rooftop equipment (HVAC units, pipes, drains) located above the wet area? These are common leak sources.
• Is the water appearing near a wall, window, or penetration rather than in the middle of a room? That could indicate flashing failure or a compromised seal.
• Has there been recent work on the roof or adjacent systems? New penetrations or trades accessing the roof without proper oversight are a frequent cause of new leaks.
• Is plumbing running through or near the affected area? Sometimes what looks like a roof leak is actually a plumbing issue.

Share whatever you observe with our team when you call. The more context we have before we arrive, the faster we can locate the source and get to work.

Step 6: Call Maxwell

Don’t sit on this one. The sooner we’re on site, the sooner the leak is stopped and additional damage is prevented. Maxwell’s team is available 24 hours a day, seven days a week, for roofing emergencies. We operate a triage system that prioritizes the most serious situations, and we move quickly. 

When you call, it can help to have the following ready:

• Your name, building address, and best contact number
• A brief description of what you’re seeing (active drip, staining, standing water, etc.)
• Any context on when it started and what might have caused it
• Whether there are any immediate safety concerns (electrical, structural)

Tennessee: 615-227-5154 

You can also submit an emergency service request online if you’re unable to call.

What Happens When Maxwell Arrives

When our team gets on site, we follow a disciplined process: find the problem, fix it, and look for opportunities to improve the roof.

We always send two technicians, a service tech and a lead tech, because two sets of eyes are always better than one. First, we’ll conduct an interior assessment to map the extent of water intrusion, then move to the roof to identify the source. Because water travels, the entry point is often not directly above where it’s dripping inside. We take the time to investigate the full system rather than just treating the obvious spot.

From there, we’ll walk you through what we found and what we recommend. Our industry-leading reporting means you get thorough documentation of the damage, the repair, and the condition of the surrounding area.

The Best Emergency Response Is a Proactive One

Every building manager who has dealt with a leak will tell you the same thing: they wish they had caught it sooner. The leaks that do the most damage are rarely sudden catastrophic failures; they’re slow, quiet problems that went undetected.

Maxwell’s MAXCare® roof management program is designed specifically to prevent that scenario. Regular inspections, detailed reporting, and a proactive maintenance plan mean that potential issues get caught before they become emergencies.

If you have an active leak or just want to get ahead of the next storm, our team is ready.

Spring storm season in Middle Tennessee is not something to take lightly. High winds, hail, heavy rain, and even tornadoes can put your commercial roof to the test in a matter of minutes.

For property managers and building owners, the difference between a quick recovery and a costly disruption often comes down to preparation and response. A clear plan helps you protect your building, minimize downtime, and avoid expensive repairs.

As a local commercial roofing contractor that’s been part of the Nashville community for 70 years, we’ve experienced every major storm in the last half-century. We’ve seen how critical it can be to have a proactive plan in place. 

Here is our practical guide to helping you prepare your roof, inspect for damage, and recover quickly when storms hit.

Why Spring Storm Prep Matters

Winter leaves behind more damage than most people realize. Debris clogs drains, ice and hail cause small punctures, and temperature swings can weaken flashing and seams. Spring storms can multiply these problems, with heavy rain exposing roofing weak points. While a well-maintained roof can stand up to these conditions, a neglected roof often fails when you need it most.

How to Prepare Your Roof Before Storm Season

Here are a few common practices we encourage our clients to take when it comes to preparing their roofs for spring storms:

Schedule a Professional Inspection

You need a clear picture of your roof’s condition before storms arrive. A professional inspection identifies weak areas that may not be visible from the surface.

Maxwell’s MAXCare roof management program delivers detailed reports outlining your roof’s condition, along with pictures and documentation of any areas of concern. We also walk you through what we find to help you prioritize your next steps.

Clean and Clear Drainage Systems

Remove leaves, debris, and anything blocking water flow. Check gutters, downspouts, and internal drains. Clogged drains can lead to standing water, and standing water leads to leaks. This simple step can prevent major issues during heavy rain.

Plan and Budget for Maintenance

Proactive maintenance always costs less than emergency repairs. To prepare for potential damage, it’s important to review past repairs and set a maintenance budget that accounts for aging materials and inflation. Many property managers increase their budget slightly each year to stay ahead of issues.

Maxwell helps property managers build custom maintenance plans that extend roof life and reduce surprises.

Document Your Roof’s Condition

Keep records of inspections, repairs, and maintenance work. Take photos and store reports in one place. This documentation becomes critical if you need to file an insurance claim after a storm.

Inspect and Assess: What to Do Immediately After a Storm

Determining the full extent of damage after a storm is often difficult and dangerous, as structural compromises and hidden water paths aren’t always visible from the ground. To protect your building and your safety, here is the professional process property managers should follow to ensure a thorough recovery:

Start with a Safe Visual Check

Timing is critical after a storm, but a rushed repair without a thorough inspection often leads to recurring leaks and trapped moisture within your insulation. If conditions allow, perform a ground-level or safe rooftop inspection. Look for obvious signs of damage:

• Missing or displaced materials
• Damaged flashing or seams
• Punctures or tears in the membrane
• Debris buildup or blocked drainage

Do not take risks. If the roof is unsafe, call a qualified roofing contractor to help.

Bring in a Trusted Roofing Partner

Not all storm damage is visible. Small issues can lead to major leaks over time. It’s important to know what to expect and request from your roofing contractor. A good contractor will inspect seams, flashing, and drainage systems in detail. They will also document damage in a way that supports insurance claims. It’s important to work with an experienced, local contractor who understands regional weather patterns and stands behind their work.

Act Quickly on Repairs

Time matters after a storm. Delays allow water to enter the building and cause more damage. Maxwell offers 24/7 emergency response. Our team can secure your roof, prevent further damage, and develop a repair plan right away.

Repair: Navigating Recovery from Inspection to Insurance Claims 

Whether you are dealing with a persistent leak or visible structural damage, Maxwell Roofing follows a disciplined process to stabilize your building and protect your investment.

1. Comprehensive Damage Assessment and Source Detection

We begin with an interior inspection to map the extent of water intrusion. From there, our team moves to the roof for a targeted search. Because water often travels along slopes and structural beams, the leak’s entry point is rarely directly above the interior drip. We take the time to investigate the full roof system—not just the surface—to ensure we find every point of failure caused by wind, hail, or debris.

2. Strategic Repair and Stabilization

Once we identify the damage, we walk you through your options. Our priority is to provide a fast, accurate fix that stabilizes the building and prevents further loss. Whether we are heat-welding TPO patches, replacing damaged metal components, or resealing compromised flashing, we execute every repair with surgical precision. We don’t believe in “band-aid” fixes; we provide solutions engineered for your specific roof type.

3. Long-Term Fortification and Prevention

A storm can reveal the weak points in a roofing system. After the primary repair is complete, we often apply specialized sealants to high-risk surrounding areas. We then provide a proactive maintenance plan to reinforce your roof against the next season of weather. Our goal is to leave your roof in a more resilient state than it was before the storm.

4. Expert Insurance Coordination and Documentation

Filing a commercial insurance claim can be overwhelming, but you don’t have to navigate it alone. As a trusted partner for hundreds of property managers, Maxwell provides detailed photo documentation, technical reports, and an accurate scope of work that your insurance provider needs to process a claim fairly. We help you evaluate the long-term math of repair versus replacement, ensuring you never settle for a “quick fix” when the integrity of your building envelope is at stake.

Real-World Example: Fast Response After a Tennessee Tornado

In December 2023, an EF2 tornado hit Hendersonville, Tennessee. One of Maxwell’s long-time clients, Aladdin Temp-Rite, took a direct hit. Thousands of square feet of roofing were torn away, leaving the facility exposed.

Our team acted immediately. One of our team members tracked the storm path and reached out within hours. By 7 a.m. the next morning, Maxwell had a crew of 20–30 people on site with the equipment needed to respond.

We completed temporary repairs within two days. That quick action helped protect the building, minimize downtime, and keep the client’s operations moving forward.

See the Process in Action: Get a more detailed look at our team’s response strategy and the technical repair work involved in our latest project here: [View the Full Case Study]

Partner with a Team That’s Ready Before and After the Storm

Storm damage is unpredictable, but your response doesn’t have to be. The right roofing partner helps you prepare ahead of time, respond quickly when issues arise, and recover without unnecessary delays or costs.

At Maxwell Roofing, we take a proactive approach to protecting your building. From inspections and maintenance planning to emergency response and repairs, our team is here when you need us most.

If you want to get your roof ready for spring or need help after a storm, reach out to our team today.

When a roof leak appears, timing is critical, but panic isn’t necessary. At Maxwell Roofing & Sheet Metal, we’re here to make the process of identifying and repairing roof leaks as smooth, quick, and stress-free as possible. 

After servicing thousands of commercial roofs across Tennessee, Alabama, and parts of Kentucky, we’ve honed our process to respond quickly and effectively—always keeping your unique needs at the forefront. Our approach ensures fast response times, clear communication, and thorough reporting so you know exactly what’s happening every step of the way.

Reporting and Repairing a Roof Leak with Maxwell Roofing: A Step-By-Step Guide

Here’s exactly what happens when you call us about a leak and what you can expect every step of the way.

Step 1: You Report the Leak

The process starts when you reach out to our Service Department by phone or through our online leak report form. If your request is submitted during business hours, you’ll hear from us the same day, usually within a few hours. 

If it’s an emergency roof repair request, like a water leak over electrical equipment, we respond within 30 minutes, even if it’s after hours. For non-urgent after-hours requests, you can expect to hear from us the next business morning.

Step 2: We Ask a Few Key Questions

When you call, a member of our service team will gather essential details to help us dispatch the right crew quickly and effectively. Be prepared to answer:

• Building name and address
• Best on-site contact person and number
• Business hours and roof access info
• Number of leaks and their approximate locations
• Who will be responsible for billing or warranty questions

If you’re already a Maxwell Roofing client, we may have this info on file, and we’ll confirm anything that may have changed.

Step 3: We Schedule the Visit

Once your leak has been reported, we’ll create a work order and begin scheduling a technician or crew. You’ll receive a confirmation call or email from our Service Coordinator letting you know when to expect our team. For most standard leak reports, our goal is to have someone on-site within 48 hours.

If you’re a MAXCare® customer, you get priority scheduling and 24/7 emergency support—another reason why property managers join our roof maintenance program.

Step 4: The Foreman Gives You a Heads-Up

When the scheduled repair day arrives, the foreman assigned to your project will call when they’re en route to your location. This heads-up ensures you or your on-site contact are prepared and available to meet the crew or provide access to the building and roof.

Step 5: We Inspect the Leak from the Inside Out

Once on-site, our crew will:

1. Check in with your site contact: Prior to stepping onto the roof, our service technicians will collaborate with your building representative to determine how many leaks are present, the location of each leak, and conduct a thorough interior investigation.
2. Conduct a roof inspection and investigate the cause of each leak: This includes inspecting each reported leak from inside the building and taking photos for documentation.
3. Make immediate repairs if the issue is roof-related and repairable on the spot: Common repair methods include sealing membrane cracks, patching problem areas, or re-flashing penetrations. 

If we discover the problem isn’t related to the roof or if it’s more extensive than expected, we’ll document the issue with photos and provide a detailed quote for additional work.

Step 6: Clean-Up and Final Checks

Before leaving the site, the crew will:

• Clean up and remove any trash or leftover materials
• Re-check leak areas
• Report back to your on-site contact

We don’t consider the job done until everything is secure, clean, and properly documented.

Step 7: Receive a Detailed Leak Report

Within 48 hours of the repair, our Service Coordinator will send you a Leak Investigation Report. This includes:

• A summary of what was observed
• A description of what was repaired
• Photos before and after the work
• Any recommendations for preventative maintenance

This kind of transparency ensures you’re always in the loop and have records on hand for your building maintenance files.

Why Acting Quickly Matters

Delaying roof leak repairs, especially during the rainy season, can lead to bigger problems. Water that enters the roofing system can damage insulation, ceilings, walls, or even structural components. The longer you wait, the more likely it is that you’ll face:

• More expensive repairs
• Localized or full roof replacements
• Mold, rot, and indoor air quality issues

Even if a leak seems small or slow, report it right away to avoid long-term damage.

The Maxwell Difference

From the moment you reach out to us, you’ll experience tremendous care through our personalized service model that assigns a dedicated and knowledgeable team to your account. We’ve built our reputation on quick response times, honest communication, and professional workmanship. Our service team is trained to identify the root of the problem, not just provide a temporary fix, so you get long-lasting results.

Whether you’re dealing with an emergency or simply want to be proactive, Maxwell Roofing is ready to help. Contact us today to report a leak, ask questions, or learn more about our service and maintenance programs.

Since 1956, Maxwell Roofing has been a trusted name in commercial roofing in Nashville. Much has changed over the years, but our core values have remained constant. They’re the foundation of our culture, the reason our partnerships endure, and why Maxwell Roofing continues to lead the industry with a reputation for getting the job done quickly and accurately the first time.

At Maxwell Roofing, everything we do is rooted in quality, teamwork, integrity, professionalism, and service. We use the acronym QTIPS as an easy way to remind ourselves of our priorities, values, and commitment to our customers. Want to see our values in action? Read on to learn how our principles shape what we do every day. 

Quality

Delivering a great final product for our customers is just the beginning. For us, quality also means setting the standard from day one and refusing to cut corners. With decades of commercial roofing experience, our team is focused on getting the job done right the first time. 

We’ve spent nearly 70 years refining our craft, and we continue to raise the bar with each project we take on. Our team follows proven systems and procedures, while also adapting to meet the specific requirements of each client and facility. We don’t settle for “good enough,” because our clients rely on us to get it right the first time. We take that responsibility seriously.

Teamwork

We believe that strong relationships fuel great outcomes. Whether we’re collaborating with clients, general contractors, vendors, or one another, open communication and mutual respect are at the center of our work. 

Our team-first culture means we support each other and rally together to deliver on the goals we share. The best results come from working together. Collaboration is a core part of our identity, and we believe that successful projects are built on open communication and mutual respect.

Integrity

Doing what we say we’ll do when we say we’ll do it is the foundation of trust. It’s also the reason so many of our clients have a long-standing partnership with us. Integrity means being honest, consistent, and following through on our commitments. We own our responsibilities and hold ourselves accountable. That’s integrity in action, and it shows up in every project we touch.

Professionalism

Expertise is only valuable if it keeps growing. That’s why we invest in ongoing education, hands-on training, and leadership development for our team. On a job site, in a client meeting, or at a safety training, professionalism means showing up with knowledge, confidence, and the drive to continually improve. Our crews and project managers are held to the highest standards of conduct and performance, and we exceed customer expectations by raising the industry standard. 

Service

From the first conversation to long after the project is complete, our team is dedicated to making your roof last longer while providing a customer service experience that’s unmatched.

From providing 24/7 emergency support to creating proactive roof management plans like MAXCare®, our clients know they can rely on us to understand and meet their unique needs. We’re proud to be a partner you can call year-round, not just when a problem arises.

Ready to Work with a Commercial Roofing Company Built on Values?

Since the beginning, Maxwell Roofing has remained a family-owned company with a vision that spans generations. Today, that legacy of trust continues with our third generation of leadership and a team that upholds the values we were founded on. Our commitment to excellence has never wavered, and we’re excited about what the future holds. Explore our commercial roofing solutions or view open positions to learn more about working with Maxwell Roofing.

No property manager or building owner ever wants to deal with a roofing emergency.  But when the unexpected happens, having a roofing partner you can trust makes all the difference. At Maxwell Roofing, we take pride in being that partner for hundreds of businesses across Middle Tennessee and Northern Alabama—ready to respond and get buildings back up and running as quickly as possible.

That’s exactly what happened in December 2023, when an EF2 tornado tore through Hendersonville, Tennessee. Aladdin Temp-Rite, a manufacturing company that designs meal delivery systems for healthcare providers, took a direct hit. One of their main manufacturing buildings suffered major roof damage, leaving the facility exposed to the elements.

Matt McCartney, Aladdin’s processing engineer, remembered the shock of seeing the destruction for the first time.

“I was pretty floored by the devastation to the building. It was difficult to get close since there was so much blown off the roof,” he explained.

Several thousand square feet of roofing had been ripped away. As a long-term partner with Aladdin, our team at Maxwell was committed to helping them as quickly as possible. It was a tough situation—but one we were ready to take on.

Proactive Communication When It Mattered Most

In an emergency, every minute counts. That’s why we don’t wait for clients to reach out—we stay ahead of the situation by taking a proactive approach. Kalen Canaday, one of our team members, recognized the tornado’s path and knew Aladdin Temp-Rite might be affected. Within hours, he reached out to check-in.

“Kalen proactively reached out to me directly within a couple of hours of the tornado,” Matt recalled. “He had seen the path of the tornado and recognized we might be impacted. That meant a lot,” he said

A Rapid Response Team on the Ground

Maxwell’s 24/7 response services were another standout factor. Even though it was a Saturday night, one of our foremen made the trip to assess the situation in person. It was too dangerous to get on the roof in the dark, but he quickly figured out what supplies, manpower, and safety precautions would be needed at daybreak. Our first priority was ensuring the building was watertight to prevent further damage.

“The Maxwell team was here onsite at 7 a.m. the next morning with a team of 20-30 guys and all the equipment and materials to make the temporary repairs,” Matt shared. “I was really impressed with how fast they pulled it all together.”

With a clear plan in place, Aladdin could focus on securing their operations while Maxwell Roofing prepared to get to work.

Minimizing Downtime and Maximizing Results

When Matt first assessed the damage, he expected the facility would be shut down for weeks. 

“I figured it’d be a couple of weeks before we were operational again,” he said.

The Maxwell team had other plans—working around the clock to ensure that wasn’t the case. By Monday, the biggest holes had been covered and major leaks were repaired. 

“The Maxwell team was able to make the repairs within two days,” Matt said. “Because of their efforts, the ultimate impact was that we only lost four shifts of production—which was amazing considering the damage.” 

Ongoing Support Every Step of the Way

Even after the emergency repairs were completed, Maxwell Roofing remained actively involved in helping Aladdin navigate the aftermath. 

One of the biggest challenges with a natural disaster is handling insurance claims and structural assessments. Maxwell Roofing referred Aladdin to a reputable engineering firm to evaluate the structural damage and worked directly with the firm and the insurance company to provide essential documentation like infrared scans and core samples. This level of support and guidance has helped Matt navigate the ongoing challenges of maintenance and repairs. 

“I couldn’t recommend Maxwell enough or have another compelling reason to choose another contractor,” he shared.

Be Prepared with Maxwell Roofing

Emergencies happen, but having the right roofing partner can make all the difference. Whether it’s immediate storm response, proactive maintenance, or long-term roofing solutions, Maxwell Roofing is here to help.

Want to ensure your building is ready for anything? Learn more about our repair solutions and MAXCare, our asset management program for rapid emergency response. 

You can also report a roofing emergency at any time and our team will get back to you promptly. 

As property managers and building owners gear up for 2025, their plates can get full, from budgeting and maintenance to tenant relations and safety compliance. With all these pressing concerns, it’s easy to overlook the significance of one crucial aspect of your commercial property: the roof. 

Since 2025 is approaching, now is the time to proactively plan for your roof maintenance. To help you get started, our team at Maxwell Roofing has outlined four essential best practices to implement for a successful and worry-free roofing year ahead. 

1. Accurately Budget for Roof Maintenance and Repair

The foundation of any successful roofing strategy is a well-planned budget. By budgeting for regular maintenance and repairs, you can proactively address any issues that may arise, preventing them from escalating into major problems.

To develop an appropriate budget for your roof, it’s helpful to understand your roof’s age and condition: Newer roofs may require less frequent maintenance, while older roofs may need more attention. You’ll also want to consider the type of roof you have and the impact weather could have on your roof. 

If you need help developing an annual budget for your commercial roof, here are a few additional resources to help:

• Commercial Roofing Budget Checklist for Building Owners & Property Managers
• Spending Your Roofing Budget Wisely: How to Prepare for Maintenance and Repairs
• How Property Managers Can Best Utilize Their Roofing Budget 

2. Proactively Address Repairs and Manufacturer Warranty Claims 

Don’t put off repairs, no matter how minor they may seem. Even small leaks can lead to significant damage if left unattended. Prompt repairs can save you money in the long run and extend the lifespan of your roof.

Additionally, many commercial roofing systems have manufacturer warranties covering specific defects or issues. As part of your 2025 preparation, it may be helpful to revisit your warranty terms and address any potential manufacturer issues. This will keep you from paying for other visits and making more costly repairs to restore your roof to warranty compliance. Our team at Maxwell Roofing can make a proper repair with compatible materials to remain in compliance with most manufacturer warranties.

Here are a few additional resources to help you prepare for roofing repairs or evaluate your warranty: 

• Tips to Prepare for Commercial Roofing Repairs 
• New Roof vs. Roof Repair? Which Should You Choose?
• Commercial Roofing Warranty: What it is and What it Covers

3. Schedule Regular Inspections

Regular professional inspections are crucial for identifying and addressing potential roof problems early on. As a qualified roofing contractor with decades of experience, our team can help you identify potential issues early, allowing you to address them before they become costly problems. As a family-owned business, we approach our work with honesty and integrity to establish and exceed customers’ expectations.

For most customers, we recommend scheduling inspections at least twice a year—once in the spring and once in the fall. These inspections thoroughly examine your roof’s surface, flashing, drainage systems, and any other potential problem areas. 

Here are a few key insights to help you extend the lifecycle of your roof with inspections this year: 

• What Facility Managers Should Know About Commercial Roofing Inspections
• How to Prepare for a Commercial Roofing Inspection
• Rooftop Preventative Maintenance Questions for Building Owners 

4. Maintain a Consistent Cleaning Schedule

Debris such as leaves, twigs, and dirt can accumulate on your roof and clog drains, leading to water damage. Regular cleaning preserves the appearance of your roof. It can help you extend the life of your roof by preventing problems such as poor drainage and associated damage.

How often you clean your roof will depend on your roof type and the amount of trees nearby. It can also be helpful to clean your roof after any major storm. At Maxwell, we recommend quarterly cleaning for your gutters and roof drains. At a minimum, schedule a cleaning service once in late fall and once in late spring. We recommend cleaning the membrane in spring heading into the max HVAC cooling days for white reflective roofs.

Here are a few of our favorite resources to help you eliminate the guesswork of commercial roof cleaning:

• How Often Should You Clean Your Commercial Roof?
• A Spring Cleaning Checklist for Your Commercial Roof
• Steps to Clean and Maintain Commercial Roof Gutters
• The Benefits of White Reflective Roof Cleaning

Make 2025 The Best Year Your Roof Has Ever Seen

Preparing your commercial roof for 2025 involves a combination of proactive measures. By budgeting for maintenance, addressing repairs and warranty concerns, scheduling regular inspections, and implementing a cleaning schedule, you can ensure your roofing system’s long-term health and performance. 

If you’re in Tennessee or Alabama and need expert assistance with these best practices, don’t hesitate to contact Maxwell Roofing. We’re here to help you make 2025 a year of worry-free roofing success.

A roof is an integral part of your commercial building’s structure, protecting everything beneath it from the elements. Identifying when it needs immediate repair can be challenging, as some warning signs are subtle and easily overlooked, while others are more obvious. To help you stay proactive and avoid expensive repairs, we’ve outlined key signs that signal your commercial roof requires immediate attention.

Obvious Warning Signs of Roof Damage

1. Active Leaks

One of the most obvious signs of roof damage is an active leak. If you notice water dripping from the ceiling or pooling on the floor, it’s a clear indication that your roof has been compromised.

2. Wet Ceiling Tiles

Wet, discolored, or sagging ceiling tiles are a common sign of roof leaks. These spots often indicate that water has penetrated your roof and is seeping into the building. 

3. Dripping Noise 

Hearing a dripping noise from above is a subtle warning sign that should not be ignored. Try to identify the source of the drip and find out if there’s more than one leak, then promptly call a roofing professional to assess and fix it.

Subtle Signs of Roof Damage You Might Miss

The following are some early warning signs of roof damage that are commonly overlooked by property owners and managers:

1. Grease and Chemical Contaminants

For buildings with rooftop equipment, grease and other chemical contaminants can pose problems. These substances can damage the roofing material over time, leading to leaks and other issues. Regular inspections can help identify and mitigate this type of damage before it becomes a major problem.

2. Damage from Weather Events

Strong storms and severe weather events that bring high winds, heavy rain, snow, ice, or hail can cause significant damage to your roof. It’s important to conduct a thorough inspection, even if the damage isn’t immediately visible. This will ensure that your roof remains watertight and identify any repairs that may be needed.

3. Unnoticed Damage from Contractors

Sometimes, other contractors working on rooftop equipment can accidentally damage the roof without realizing it. Regular inspections can help identify any unintentional damage caused by third parties. 

Conducting regular visual inspections of your roof can help identify areas that look problematic. Look for signs of external damage, such as cracks, openings, or damaged skylights. These issues can allow water to penetrate the roof and lead to leaks. 

If you see a leak, it’s important to act quickly. Delaying can cost you even more time and energy in the long run.

Risks of Delaying Commercial Roof Repairs

A roof system protects the interior of a building by being waterproof. If water infiltrates the system, that’s an indicator that a repair is needed as soon as possible. When leaks are ignored or overlooked, even more water can infiltrate the system. If water gets trapped in the roofing system, it has to be physically removed. What could’ve been a minimal repair turns into the replacement of a large roof section or the replacement of the entire roof, depending on the level of water damage.

If a roof is neglected for long enough, it can also make the roof replacement more costly. For example, perhaps there’s currently one roof system on the building. In typical conditions, a roof overlay may be possible, but not if the existing roof system is waterlogged. Or, if the roof system has been waterlogged for so long that it damages and rusts the metal deck, a total roof replacement plus a deck replacement is required.

Emergency Commercial Roof Repair

If the leak is occurring over electrical systems or valuable property, it calls for emergency service. At Maxwell Roofing, we provide our customers access to qualified roofing technicians every day at any hour. If necessary, we’re prepared to send out a team to respond to your emergency right away, whether it’s a weekend storm or a nighttime emergency.

Preventative Maintenance for Commercial Roofs

We’ve said it for nearly 70 years: preventative maintenance is essential to protecting your investment and avoiding costly repairs. A roof management program like Maxwell’s MAXCare® is the simplest way to track the care and condition of a commercial roof.

For more information on how Maxwell Roofing can help you maintain your commercial roof, contact us today. Our expert team is here to provide comprehensive roofing solutions tailored to your specific needs.

Any career in commercial roofing has many benefits for workers. From good pay to the opportunity to spend time outdoors, many roofers love their jobs. However, not all roofing companies are the same. At Maxwell Roofing & Sheet Metal, our workplace culture and our values make our company a great place to work. After being in business for nearly 70 years, we know that the best way to build a lasting legacy is through the people we hire and the teams we build. Here are just a few things that workers can expect if they join the team at Maxwell Roofing:

1. We put customers and employees first.

Maxwell Roofing & Sheet Metal values the people we work with and the people we work for. We value our customers and work to keep their buildings in the best condition possible. This focus on people over profits also applies to our employees. We want every Maxwell employee to enjoy their work. When employees are happier, the quality of their work is excellent, and they’re able to build strong, lasting relationships with our customers. This builds a positive feedback loop that helps us retain customers and staff for years to come.

2. Maxwell is committed to quality.

Many roofing companies have business models that focus on completing as many jobs as quickly as possible. At Maxwell Roofing, we care about completing jobs on time and on budget—but most importantly, we value the quality of our work. Every repair, roof replacement, or new construction project managed by Maxwell Roofing is executed with a steadfast commitment to quality. We avoid cutting corners and ensure that every member of our team possesses the required qualifications and training for their respective roles.

3. We value teamwork.

At Maxwell Roofing, we never want our employees to feel alone at work. Everything we do, we do as a team, supporting each other and helping the company reach the highest level of success. Maxwell’s emphasis on teamwork ensures that no one gets overwhelmed with too much work. This approach to management helps foster a commitment to quality for our customers.

4. Maxwell Roofing is a legacy family business.

Maxwell Roofing & Sheet Metal has been a family-run business for nearly 70 years. We are still family-run and treat our employees as an extension of our broader family. Every Maxwell Roofing employee can expect to be valued and cared for. Our employees play a vital role in the strength and longevity of our company, protecting our customers from a host of issues and inconveniences. Because of their hard work, we honor and recognize our staff through fair compensation, benefits, and a culture of mutual respect and excellence. 

If you are ready to learn more about working for Maxwell Roofing & Sheet Metal, take a look at our job board. You can pursue an exciting, fulfilling career in commercial roofing by beginning an application today.

For nearly 70 years, Maxwell Roofing and Sheet Metal has earned a reputation as one of the top commercial roofing companies in Nashville. As a family-run business, our reputation is critical to our success, and we’ve worked hard to earn the trust of local commercial business owners, facility managers, government agencies, and leaders at local nonprofits and schools. Today, we continue to lead the way by combining our traditional values and work ethic with an industry-leading customer service experience and a comprehensive roof-management program that educates, adds value, and extends roof life.

If you are looking for a commercial roofing contractor in Nashville that you can trust, here are just a few ways Maxwell Roofing stands out among other commercial roofing companies:

1. Superior Service 

Other companies might offer similar services, but not with the trust and care we add to our customers’ experience. At the beginning of every project, we take time to discover our customers’ goals, needs, and expectations. From there, our team collaborates with you to provide all the information you need to be confident in your choice, budget, and timeline.  Before we close any project, our team verifies that you are satisfied with our service, quality, and craftsmanship. Simply put, our service goes above and beyond our competitors’. 

Our partnership with Turner Construction to complete the TN State Library & Archives is one example of our service level. After completing the initial scope of work, the project was hit by an F3 tornado. Our team worked quickly to execute a new plan on an aggressive schedule. We tore off the roof we had just finished installing and re-roofed the building promptly. 

2. Experience and Trusted Expertise

The secret to our quality of service is found in our experience and longevity in the industry. Some things are earned over time, and we’ve invested time and effort to build our reputation. Over the years, we’ve had the opportunity to work on many projects — keeping up with the unique ways our city and industry have evolved. Other companies simply can’t offer our expertise and knowledge of the local economy because they don’t have years of service and experience under their belts. 

Our experience and expertise are valuable assets for clients like Ensworth School, which relies on responsiveness and practical solutions to keep their buildings protected and their students safe.

3. Solution-Oriented Process

One of the differentiators that most Nashville clients recognize is our defined and proven process of implementing solid solutions to complex challenges. We are a service-based company, not a product-based company. That means we find the best solution for you and will achieve both your short- and long-term goals.

At Maxwell Roofing, we’ve developed a thorough process that leads to customer satisfaction time and time again. Internally, it’s become known as “The Maxwell Way,” and it informs how we operate in every project. We train our entire workforce to embrace our solution-oriented process. 

Our proven process was one of the primary reasons that Walker Brothers Commercial Real Estate Group chose to partner with us after comparing Maxwell’s process with the alternatives offered by other roofing companies. “Once we did that, Maxwell Roofing was the only choice,” they shared. 

4. Professionalism

We realize that our work and interactions on the job site reflect your business. At Maxwell Roofing, all of our technicians are full-time employees and receive specialized training in roofing and customer care. That means you can count on our roofing crew to be responsive, always on time, and thoughtful while on the job.

Maxwell Roofing’s professionalism made a difference for The Woman’s Club of Nashville throughout that re-roofing project. “Maxwell provided quick responses, suggestions, and informative emails,” explained Diana Gray, WCN House Chair. “We are delighted and would recommend them for a job well done.”

5. Full-Service Roofing Partner

More than anything, Maxwell Roofing is committed to being your full-service commercial roofing partner, from new construction and re-roofing projects to 24/7 emergency repair and comprehensive planned maintenance. No other program in the area provides property managers, maintenance supervisors, facility managers, and building owners more value or a higher level of service.

For example, we’ve had the privilege of partnering with Brentwood Baptist for services ranging from entire roof replacements to preventative maintenance, service calls for leaks or additions, and more. Over the past eight years, we have serviced all of their campuses in some way, shape, or form.

 

Experience “The Maxwell Way” for Yourself

As a Nashville-based commercial roofing company, we recognize the importance of facilitating relationships to understand client needs and provide an exceptional customer experience. Over the years, our commitment to delivering outstanding service for every client is one of the primary reasons businesses choose Maxwell for commercial roofing in Nashville. 

Looking to get started on your next Nashville roofing project? Contact Maxwell Roofing to learn how we can help!

Reroofing projects are essential to the long-term health and safety of a commercial building, but they can often be tedious, stressful, and sometimes disruptive. Understandably, most business owners or property managers are concerned with potential disruption to their business and the cost and quality of work. That’s why when it’s time for a reroofing project, choosing the right commercial roofing contractor is so critical.

While we recognize that potential business disruption is a major concern amidst any reroofing project, another common worry is the significant financial investment that a reroof usually takes. However, we also have enough experience to know that hiring a roofing contractor should involve more than just evaluating cost estimates. You want to select a contractor that is knowledgeable and committed to your building’s success. 

Over the years, we’ve highlighted some essential questions to ask a commercial roofing contractor before hiring them or starting a new construction project. In this blog, we’re turning the tables by highlighting the crucial questions that a potential commercial roofing partner should ask you before a reroofing project. 

 

The Importance & Purpose of Asking Questions

The questions a potential commercial roofing contractor asks can reveal their expertise, commitment, and dedication to understanding your unique needs. As a prudent building owner or property manager, here are some key questions you should want to hear from your potential commercial roofing contractor when evaluating options for your reroofing project.

1.  What are your goals for this reroofing project? 

Before we begin work, it’s important for us to know how we can best serve you. An experienced contractor should inquire about your goals for the reroofing project. Whether it’s enhancing energy efficiency, extending the roof’s lifespan, or improving aesthetics, their understanding of your objectives will guide their recommendations.

2. Have you experienced any leaks, water damage, or other issues yet?

A contractor who asks about leaks or water damage is showing a proactive approach. Their interest in identifying potential underlying issues indicates a commitment to addressing problems beyond surface-level solutions.

3. Can you share more information about your building’s history and current roof? Do you have any future plans for the building?

A reputable roofing contractor should show genuine interest in understanding the history of your building and its current roofing system. They should ask about past maintenance, repairs, and any existing issues to tailor their approach to your specific needs.

Understanding your future plans for the building, such as expansion or renovations, also enables us to propose roofing solutions that accommodate your long-term vision.

4. What is your preferred budget and timeline for completion?

Your business operations may be affected during the reroofing process. A contractor who discusses your preferred timeline and works to minimize disruptions exhibits their concern for your operational needs. Asking about your budget also helps us suggest cost-effective solutions that align with your budget.

5. How can we ensure the safety of the building’s occupants and workers?

Safety should be a top priority for any roofing project. A contractor who raises the topic of safety measures, such as protective barriers and worker training, is dedicated to maintaining a secure environment for all parties involved.

 

Experience Matters: Explore Maxwell’s Track Record in Reroofing Excellence

This list offers insights to help you prioritize contractors who show genuine interest in your building, goals, and concerns. Choosing a contractor who asks these essential questions makes you more likely to form a strong partnership that leads to a successful and lasting reroofing project.

At Maxwell Roofing, we’ve had the opportunity to partner with countless customers on reroofing projects in nearly every industry, including single-unit commercial offices, historic buildings, mixed-use retail spaces, hospitals, and churches.  

Learn about Maxwell Roofing’s extensive experience and successful reroofing projects, or connect with our team to discuss your specific needs. 

Wind and hail can cause serious problems when it comes to your roof. But not all signs of wind or hail damage on your commercial roof are obvious. Different roofing materials show damage in different ways. Even if there are no obvious leaks after a storm, it’s still important to always check your roof after every severe weather event.

Here are some of the things to look out for to see if your roof was damaged by a storm:

1. Dents, divots, or cracks

Soft metal, asphalt, or wood (rare on commercial roofs) may show dents after being struck by hail. These may be isolated spots or they may spread across the entire roof. Damage like this weakens the roof membrane, which can shorten the roof’s lifespan or lead to more immediate problems such as water damage and leaks.

2. Random spots or markings

Even when roofing materials resist denting from hail, the ice pellets may still scuff up the roofing surface. PVC, metal, and other types of single-ply roofs will often show circular marks or black spots after a hail storm. In some cases, these marks may be superficial, but at other times, they could be a sign of damage to the materials themselves.

3. Lifted or peeled-back roofing materials

High wind speeds can pull back roof coverings, displace shingles, or bend metal roof accessories. Wind damage like this makes the component more vulnerable to worse damage in the future. It’s important to repair this type of damage immediately after it occurs.

4. Damage to roofing details

Components like skylights are particularly vulnerable to wind and hail. The damage may be obvious, like a crack in the glass, but wind and hail can also damage the seals or trim of the glass. Building managers should carefully examine all rooftop skylights after a storm and check that they remain watertight. Hail and high winds can also damage roof coping and gutters, affecting their functionality and their aesthetics. These roofing components also must be inspected after a hailstorm.

5. Displaced rooftop equipment

Strong wind can sometimes move rooftop equipment, pulling up solar panels or jostling HVAC systems. The movement may be very small so inspectors should check fasteners to make sure that any rooftop equipment remains safely secured.

6. Leaks

Leaks from storm damage can require extensive repairs or even a roof replacement. Despite the severity of this problem, not all leaks are obvious. Even if water is not dripping into your building, you may find areas where water has slowly gotten into the insulation. Building managers should check for roof leaks or have a roof inspection performed after a storm.

If you’re worried about damage to your commercial roof, contact Maxwell Roofing & Sheet Metal today. Our team of experts can help you determine the extent of the damage and work quickly to remediate any problems.

All roofing systems require periodic maintenance, service, or repairs at some point. The best thing you can do for your commercial building is to proactively prepare for commercial roofing service. In many cases, when a problem is identi­fied early and properly repaired, the extent and cost of repairs will be significantly less than if problems are ignored.

After working with hundreds of commercial building owners and property managers across Tennessee and Alabama over the years, we’ve identified six tips to help you plan and prepare for any commercial roofing service or repair that your building may need.

1. Implement Commercial Roofing Preventative Maintenance Best Practices

When it comes to commercial roofing, the best defense is a good offense. Building owners and property managers who make preventative roof maintenance a regular part of their schedules will see benefits for their buildings over the long term. Your preventative maintenance plan should include everything from performing regular inspections and watching for potential leaks to regular debris removal and preparation for seasonal changes.

2. Keep Maintenance Logs & Record Previous Repairs

Keeping a record of any service activity can be incredibly helpful when it comes to roof maintenance. In the chance that you do need to hire a professional roofing contractor, this previous maintenance log becomes an extremely useful tool for them to quickly reference previous work. It can also be helpful for you when selling a property.
A maintenance log can help you keep a record of who goes up onto your roof, the day and time they are on the roof, where they were working, and why they were there.

3. Know the Fine Print on Your Warranties

Warranties are an important part of any repair job. It’s helpful to know if the parts or areas that need repair are still under a manufacturer’s warranty. The challenge that some commercial roofs often have is their materials are from a variety of different manufacturers. This is where finding a trusted roofing partner can help. Rather than having to keep track of all the various warranties and details, commercial building owners can work with a roofing company to help manage their warranties.

4. Decide How You’ll Choose an Experienced Reputable Commercial Roofing Partner

When you need someone to work on your building’s roof, be sure to hire only an experienced and reputable roofer. How do you choose a qualified roofing contractor? The first step is finding a contractor with proper licensing, insurance, and safety certifications. From there, it’s important to consider their reputation, the quality of their work, and their ability to support your greatest needs.

5. Recognize What Questions to Ask

Knowing what questions to ask before any repairs are needed can give you confidence that your roof is being properly repaired. In addition to knowing the common questions about commercial roofing projects, it’s also helpful to recognize what questions to ask before hiring a roofing contractor. Asking these questions can help maintain clear and open communication throughout the repair process.

6. Don’t Ignore Minor Issues

Our final tip to proactively prepare for commercial roofing service is to take every issue seriously. The idea that you can avoid addressing a “minor problem” is one of the biggest misconceptions about commercial roofing maintenance. Minor problems can add up over time, causing major problems for your roof or the structure of the building itself.

Whether you’re looking to proactively prepare for roof repairs or if you find yourself in an emergency situation that needs immediate service, our team at Maxwell Roofing & Sheet Metal can help. Our 24/7 emergency service is designed to address issues quickly and keep your building safe.

Contact our team to learn how we can support your commercial roofing service needs by finding the problem, fixing the problem, and looking for opportunities to improve the lifespan of your roof.

Severe storms, strong winds, and hail often cause unplanned commercial roof damage. These elements can cause immediate and long-term issues for the roof, gutters, flashing, and skylights on your commercial property. With nearly 70 years in the business, we know the weather patterns in Tennessee and Alabama (and how unpredictable they can be). We also know the common issues to look for when you assess and address damage to your commercial roof after a major storm.

One of the first steps in repairing your commercial roof after a storm is to assess the damage. But what should you look for? And when do you need to conduct a professional inspection? We wanted to provide a few helpful tips that will help you know how to safely assess the potential damage to your commercial property. Here are the three basic steps you can take to properly assess and address any roof damage after a storm:

1. Conduct an initial inspection with your facilities crew to look for obvious signs of damage.

If possible, facility managers or owners should inspect their roofs independently after every storm. You will want to clear your roof of any debris and look for any warning signs that indicate roof damage. Make sure you can do this safely. If your building has any pitch at all, we suggest bringing in a professional roofing company to assess the damage. If the roof is safe, you can begin by looking for some of the more obvious signs of roof damage. These include damage to the roof flashing, any splits or tears on the roof surface, missing accessories, or punctures to the roof. If you experienced hail, you’ll also want to consider how to address hail damage on your commercial roof.

2. Work with a trusted roofing partner for a more thorough inspection.

While the obvious indicators of storm damage are easy to spot, many signs of storm damage are not easy for the untrained eye to see. This is when hiring a qualified roofing technician is a good idea. A trained roofer can conduct a more thorough inspection — checking seams, testing flashing, and looking for small signs that often go overlooked.

It’s also important to find a technician you can trust. Over the last several years, many roofing contractors have become “storm chasers” that may cut corners and do faulty work. That is why it is essential to work with a local, reputable roofing company to help inspect, assess, and repair damages.

3. Don’t delay roof repairs.

Delaying roof repairs will only compound the impact of the damage. Waiting too long to repair your commercial roof can make the job much more expensive later on, especially if the storm season is just beginning! Addressing and repairing issues quickly also helps prevent further damage to your building or inventory.

At Maxwell, our 24/7 Emergency roofing repair service is designed to help customers address issues immediately. Whether it’s a weekend storm or a nighttime emergency, our team is on call and ready to respond after a significant storm.

As a leading roofing contractor in Tennessee and Alabama, we know that storm damage can happen at any time, creating significant challenges for property managers and commercial building owners. From making sure your building is safe to navigating insurance questions, we recognize you have a lot of responsibilities to manage. We want to make the repair process as smooth as possible.

To learn how we can help you assess and address storm damage on your commercial roof, contact us today. You can also report an emergency any time of day or night on our website.

When your commercial roof starts leaking, it’s time to consider whether you need to replace or recover your roof. In this installment of our commercial roofing FAQ series, we look at the differences between roof replacement and roof recovery and give commercial building owners some helpful questions to ask their commercial roofing contractors.

Q: What is a roof replacement?

A: A commercial roof replacement requires a contractor to demolish the entire existing roof(s) down to the deck. Roofers pull off the membrane and underlying materials down to the roof deck before constructing a new roof in its place. In some cases, roof deck replacements may be required if it is rotted or rusted. Because a roof replacement requires demolition, construction, and the purchase of new materials, it is the most expensive option for commercial building owners. All commercial roofs will eventually need replacement as wear and tear will degrade all roofing materials over time.

Q: What is a roof recover?

A: A roof recover (or restoration) is a stopgap solution that can extend the life of a commercial roof without requiring a complete replacement. There are different types of roof recoveries, but most involve putting a new roof membrane over the top of an existing roof system. For a roof with leaks, the new membrane will make it watertight again. It is important to ensure the existing structure can withstand a new roof system on top.

Q: When is it possible to recover a commercial roof?

A: Not all roofs are eligible for recovery. Only roofs that still have intact decks, dry insulation, and have maintained their structural integrity can be recovered properly. Trying to put a new roof membrane on a compromised roofing surface will only lead to disaster. Roof recoveries are most likely to be successful when a roofing contractor intervenes very soon after a leak starts, when it may be possible to prevent moisture intrusion into the roof’s structural elements. Roofs with many or longstanding leaks will likely need to be replaced.

Q: What are the advantages and disadvantages of a roof recover?

A: Roof recoveries are significantly more affordable than a roof replacement. It requires fewer materials, and therefore, less labor from roofing contractors. Most roof recoveries can extend the commercial roof’s life as a whole. Still, a roof recovery is not a replacement. Recovery may not allow building owners to make significant changes or improvements to their buildings.

Q: What are the advantages and disadvantages of a roof replacement?

A: Roof replacements are expensive, time-consuming, and usually more disruptive to business. Despite these downsides, roof replacements are often unavoidable. If the structural integrity of a roof deck is in question, a roof replacement is the only way to ensure the building remains functional. Choosing a roof replacement is also a way to upgrade your roof with new materials, like better insulation or a new design.

Q: Won’t I eventually need to replace my roof anyway?

A: Eventually, yes. Many city codes only allow for 2 roof systems structure on a particular building. This depends on how much weight the existing structure can hold.

If you’re ready to find out if your roof is eligible for recovery or replacement, contact Maxwell Roofing & Sheet Metal today. Our team is experienced in both roof replacement and recovery, and we are here to help you.

Corporations often have multiple buildings to manage, so their commercial roofs are only tangential to their business. Corporations need commercial roofing solutions that are simple, straightforward, and let them move on with their primary business. We put together a few tips for how to choose the best commercial roofer for your corporate project:

1. Choose a reputable, local commercial roofer.

Your company may not be headquartered locally, but your roofer needs to be. Local roofing companies know how to handle the local supply chain and what projects work best for the regional climate. Start your search by looking for commercial roofers that have been in business for a long time. The best companies will have excellent reputations and be able to provide references and testimonials from other local clients.

2. Ask about options for materials.

Commercial metal roofing contractors are not always the same as commercial low-slope roofing contractors. Though some roofers do it all, it’s important to choose a company that specializes in the type of material you plan to work with.

3. Place value in communication.

While budget and quality are the most significant roofing considerations for most corporations, you shouldn’t overlook the importance of using a roofing company that values good communication and customer service. Roofers that display professionalism and focus on keeping their customers up-to-date make projects run smoothly.

4. Ask about warranty management.

Commercial roofs are complicated systems that often have materials from a variety of different manufacturers. Tracking the terms of all of these warranties and ensuring they’re fulfilled if a problem arises is a big job. Rather than take on that responsibility, corporations can contract a roofing company that manages all of their warranties.

5. Consider a roof maintenance plan.

A corporation’s relationship with its roofer isn’t over once construction is done. All commercial roofs require regular maintenance and repairs. Some roofing companies offer roof maintenance plans, which provide a hassle-free way for corporations to make sure their roofs are maintained well. When you opt for a roof maintenance plan, your roofing company will automatically schedule inspections and maintenance so business employees can focus on other tasks and priorities.

If you’re ready to learn more about how Maxwell Roofing & Sheet Metal can help with your corporation’s roofing needs, contact us today.

The first step in any commercial roofing project is to gather proposals and bids from contractors. For the uninitiated, it can be difficult to know what to look for in a proposal and how to recognize a skilled, legitimate commercial roofing contractor. We’ve put together this guide to help building owners properly evaluate a commercial roof proposal and decide on a contractor for their project:

What’s included in a proposal?

All commercial roofing proposals should include a scope of work, budget, and additional information specific to the job. In a bidding situation, these three basic elements will allow businesses to compare roofing companies. Every bid should include the same terms and scope of work in order to be fairly compared. Commercial roofing proposals should also contain:

• Materials and material grades: Higher quality materials usually drive up the price of a quote. It’s important to make sure that you are being quoted for the best materials for the job. A low bid may be priced lower because it uses substandard materials.
• Clean-up terms: Waste disposal and post-work tidying may seem like a given for a roofing job, but not all roofing companies include this in their work. Check to ensure that the terms of the clean-up are specifically laid out in the proposal. This way, your company isn’t left with a mess once the work is done.
• Warranty: Reputable roofing companies stand behind their work. If something goes wrong and a commercial roof does not function as expected, your business needs to have the reassurance that the issue will be addressed. Make sure the terms of the warranty are laid out explicitly in the proposal to protect your investment in a commercial roof. 

Additional Roofing Considerations

Information about the roofing company and its past work isn’t always included in a standard proposal, but this information should be an important part of your decision. Look for commercial roofing contractors with at least ten years in business that can offer referrals from their previous clients. Ask for every company’s safety record and make sure that they carry the appropriate insurance for your job.

Choosing a Proposal

With your bids in hand and any additional information you’ve gathered about the company, you can begin to compare commercial roofing proposals. Make a list of the terms that are most important and create a pro and con list. Often, bids look very similar. In this case, it’s best to choose the company with the best customer service and track record. 

If you’re ready to get started with the bidding process for a commercial roof, contact Maxwell Roofing & Sheet Metal today. Our team is here to walk you through the entire proposal process.

Whether it’s for a commercial roof repair or brand new construction, choosing a qualified roofing contractor is an important first step for any commercial roofing project. Before deciding on a commercial roofing company, be sure to consider these best practices for finding a qualified company:

Keep Your Search Local

When it comes to getting the best value, schedule, and experience, local roofing companies can’t be beaten. Only roofers with experience in your area can deliver the best service for a roofing project. Without knowledge of the area, outside roofers may struggle to find qualified workers or provide the same level of quality or customer experience. Roofing companies from areas with a different climate also may not realize what types of materials will perform best in your area. 

Start Your Search by Looking at Reputation

Only consider roofing companies known for quality work and excellent customer service. By narrowing down your search to companies that have been in business for a long time, you can weed out roofers that may not have the appropriate experience. Quality companies will have customer reviews online and can offer references to back up their work.

Check Licensing, Certifications, and Insurance

Before asking for a formal bid, make sure every company on your list has the proper licensing, insurance, and safety certifications for the job. Using a company without coverage can leave you vulnerable if anything happens on the job. Don’t be shy about asking to see proof of updated licenses and insurance policies. If you’re coordinating a major commercial roof project, you need to ensure that you’re protected. 

Solicit Bids and Highlight Your Greatest Needs

Even if you’re looking for help with design and aren’t totally sure of the exact specifications needed for your roof, it’s important to have at least a rough idea of your needs before soliciting bids. Does your roof need to support any equipment, like HVAC units? Will you want skylights or specialized ventilation? What is your budget and the ideal lifespan you’d like to see from your roof? Nailing down these priorities will help make sure that commercial roofing companies put forward their best possible bids to suit your specific needs.

Consider The Extras

It’s easy to forget about all of the little details that go into a roofing project. When comparing bids, be sure to check on details like prep work, clean-up, and warranty support. These often-overlooked maintenance tasks should be specifically laid out in the contract. Other services, like design support or custom sheet metal fabrication, can also streamline your project and help make it move along faster. 

Focus on Quality

The most important thing in any commercial roofing repair or construction project is to get it done correctly the first time. Poorly executed roofing work can result in costly damage or a premature roofing failure.

If you’re ready to start working with a qualified roofing contractor, contact Maxwell Roofing & Sheet Metal today. Our team of experts can walk you through the bidding process.

Roofing emergencies don’t just happen during business hours or when you have a scheduled roof inspection—they happen unexpectedly at any time. To keep your building and your workers safe, property managers need to respond to a roofing emergency as quickly as possible. That’s why property managers rely on Maxwell Roofing & Sheet Metal for emergency service. Here’s how Maxwell can help protect your building.

1. Keep an eye on your building with Maxwell Monitors.

Property managers may not have time to keep an eye on all of their buildings constantly, but Maxwell does. With Maxwell Monitors, you can get a qualified building monitor to watch out for damage to your building. Maxwell Monitors is great for unoccupied buildings or far-flung parts of a property management firm’s portfolio.

2. Proactive management with service.

Maxwell’s MAXCare® gives property managers tools to handle all of their building’s maintenance needs. With MAXCare®, property managers can easily schedule inspections and maintenance and get full reports on the condition of their roofs. Regular maintenance keeps roofs in good condition so that they can hold up better during storms. Over time, this may prevent many roof emergencies from ever occurring.

3. Address emergencies with 24/7 service.

At Maxwell, we know that a roofing emergency can happen at any time, and we provide our customers access to a qualified roofing technician every day at any hour. If necessary, we are prepared to send out a team to respond to your emergency right away, whether it’s a weekend storm or a nighttime emergency.

A quick response during an emergency can help prevent further damage to your building or inventory. Waiting to address a roof failure over the weekend or even just overnight could cause irreparable damage to your building and incur much higher repair costs. 

At Maxwell, we don’t just fix roofs. We are invested in the safety of your building and the success of your business. If you’re ready to learn more about our emergency service program, contact Maxwell Roofing & Sheet Metal, Inc. today! Our team is experienced and ready to help.

When contractors look for a roofer, they need a company that is going to get the job done well without bogging down the rest of the construction project. With nearly 70 years in the roofing business, Maxwell Roofing & Sheet Metal, Inc. has built a stellar reputation based on the company’s ability to deliver what contractors need and expect.

If you are a contractor looking for a new commercial roofing partner, here are just a few of the reasons you should consider us.

5 Reasons Contractors Choose Maxwell Roofing

1. Maxwell Roofing has a proven track record.

Companies that don’t meet clients’ expectations don’t stick around as long as Maxwell Roofing has. We’ve been working with contractors for decades on all different types of commercial buildings. We know what it takes to be a great commercial roofing partner.

2. Maxwell Roofing offers a full-service roofing shop.

Many roofing companies just do installation and repairs, but Maxwell offers an entire suite of services from maintenance to design and even custom sheet metal fabrication. Having a roofing company that can do everything lets contractors cut out the middle men, saving money and time and bringing a higher level of expertise to the project. 

3. Maxwell Roofing delivers the highest quality commercial roofs at a great value.

With our in-house fabrication and design shop and a team of experienced roofers, Maxwell is uniquely positioned to deliver the best quality commercial roof available. Our roofers have worked with all sorts of specialty materials and know our products inside out. With our breadth of services, Maxwell is also able to give contractors and building owners more value for their money. 

4. Maxwell Roofing prioritizes safety.

Roof installation is one of the most dangerous jobs on a construction site, but when partnering with Maxwell, contractors don’t need to worry about on-the-job carelessness. All of our team members get top-of-the-line hazard training, and the company performs hazard and fall analysis during several stages of the job to keep workers safe and ease contractor’s minds.

5. Maxwell Roofing is reliable—always.

We make sure that every contractor feels like their project is our top priority. We built our reputation by getting jobs done on time, on budget, and with the highest quality or service. Even on those construction jobs where everything seems to be going wrong, you can depend on Maxwell to deliver.

If you’re ready to get started, contact Maxwell Roofing & Sheet Metal, Inc. today! Our team is experienced and ready to help.

Everyone knows that making a commercial roof last requires persistent maintenance and regular inspections. But, equally as important as the roof work itself are the reports that come from those inspections. Facility managers often overlook quality reporting as a desired quality in a roofing company. 

Here are a few reasons why you should care not just about maintenance but also about the reports that commercial roof inspections yield:

• Proof and Understanding—Inspection reports provide detailed proof about what is happening on a roof. Top-notch inspection reports will include imaging—that may be photos, infrared moisture images, or drone footage—to show exactly why a roof needs repair. The best inspectors will walk building owners and property managers through exactly what the report says and explain why a problem needs fixing. The best roofers understand that not everyone understands how a commercial roof works, and they will ensure that their customers understand why they should spend money on this important part of their building’s structure. 
• Preparation for the Future—Forecast assessments are used to determine a roof’s condition and predict what sort of maintenance and repairs will be required in the future. This type of assessment allows property managers to plan ahead and budget for roofing expenses instead of being caught off guard by an accident or emergency. These assessments are useless without a quality report that lays out a maintenance schedule and estimates a cost for future repairs.
• Managing Warranties—All quality roof systems have warranties, but getting them fulfilled often requires a lot of work. A manufacturer is not simply going to hand out a refund. Instead, they will want proof and a report of an inspection. Professional roofing companies keep their employees up-to-date on warranties and ensure that inspectors are aware of the implications of their reports. A poorly done inspection report could cost your company thousands in a lost warranty.
• Juggling Multiple Properties—Worrying about a commercial roof can be stressful, and property management companies often have dozens of roof maintenance schedules floating around on their calendars. Roof management programs like Maxwell Roofing & Sheet Metal Inc.’s MAXCare® allow property management firms the ability to track all of their roofs in one online portal. Maxwell’s industry-leading reporting is at the center of MAXCare, informing all the maintenance schedules and budget planning.

Maxwell Roofing & Sheet Metal, Inc.’s roofers aren’t just trained to conduct thorough inspections, but they also learn how to make the best reports in the business. This is why Maxwell is consistently considered an industry leader in reporting. To learn more about what Maxwell can do for managing your commercial roof, contact us today.

Infrared devices detect a different wavelength than a normal camera or the naked eye, viewing the world through heat rather than light. The image from an infrared camera can show warm objects in a lighter color where cold objects will appear darker. So, how can infrared devices be beneficial for commercial roofing? Here are some thoughts to consider. 

Using Infrared for Roof Surveys

Infrared cameras have been used in roofing since the 1970s as an inexpensive and nondestructive way to detect moisture within the underlying insulation. Wet areas reflect and retain heat differently than dry parts of a roof. By using an infrared camera, roofers can “see” where wet patches are, without penetrating the roof system.

4 Types of Infrared Roof Surveys

There are four different ways to use infrared cameras to detect roof moisture:

1. Rooftop moisture survey: Usually roofers will conduct an infrared moisture survey by walking on top of the roof. Aside from obvious tears and sealing problems, a qualified roofer will know how to examine for hidden sources of moisture.
2. Under-roof moisture survey: Sometimes, roofers will want to use infrared to examine a roof from the inside. This method can help find moisture that has penetrated the roof surface and is trapped inside the building envelope. Certain metal roofs won’t retain moisture on the surface and will require an under-roof moisture survey.
3. Elevated roof moisture survey: By moving above the roof to capture infrared images, roofers can get a look at a larger portion of the roof’s surface. This gives a better picture of the scope of the water damage and can also help find wet areas that would be hard to see close up.
4. Aerial roof moisture survey: This is the most accurate and efficient type of roof survey. Using an aircraft or a drone, roofers can get an image the entire roof to detect slight differences in temperatures that indicate moisture build up.

Generally, Infrared surveys are followed by test cores to confirm actual moisture infiltration and gather further details of the effects.  With the large investment in roof insulation on modern roofs, non-destructive moisture detection surveys, like Infrared, are more important than ever.

To hear more about how an infrared moisture survey can save your roof from long-term damage, contact us today.

Deciding when to replace a roof is a difficult decision. Facility managers must consider their budget, their long-term plans for the building, and how the roof will be used. But, the most important decision to make before determining how to replace a roof is deciding which company to use.

There are plenty of options for commercial roof replacement but, in Nashville, Maxwell Roofing & Sheet Metal, Inc. stands above the rest. Here are just a few of the reasons why customers return to Maxwell again and again.

• Maxwell’s stellar reputation: With nearly 70 years of experience in Nashville, Maxwell has proven to be the area’s most trusted roofing partner. Maxwell built this reputation through years of over-delivering on their customer’s roofing needs by making themselves available and always producing a quality product.

“When you’re a property manager, and a roofing issue appears, accessibility matters,” said Maxwell customer Steve Horrell, the president of the Horrell Company. “That’s the kind of difference in Maxwell Roofing & Sheet Metal Inc.’s level of care that has helped them maintain their high-ranking reputation throughout Middle Tennessee.” 

• Expert personnel: Maxwell treats its employees better than the competition, so it expects its employees to live up to higher expectations. Maxwell’s team is always professional, courteous, and knowledgeable. In the Nashville area, there is no better team for assessing and carrying out a roof replacement.
• Excellent customer service: Maxwell prides itself on a high level of customer service. While other companies work just to get the job done, Maxwell’s employees strive to ensure that every customer feels as though they are a part of the process. Maxwell employees are willing to walk customers through every step of the roofing process from answering simple questions like, “How much does it cost to replace a roof?,” all the way through technical issues.

“There’s never been a time when Maxwell Roofing has not been on site within 24 hours,” says Terry LeTourneau, the facilities manager of Maxwell customer JLL-Mars. “They always make us feel like we’re the most important customer, which gives us a peace of mind when potential roofing issues might occur.”

• MAXCare®: How often should a roof be replaced? With MAXCare®, Maxwell’s roof management program, customers get regular roof forecast assessments to answer these important questions. MAXCare® helps customers proactively care for their roof, preventing disasters down the line.

“It’s better to know any potential roofing problems or needs upfront than have surprises throughout the year,” says Greg Victor, the director of facilities at Ensworth School, a Maxwell customer. “As a facilities guy, you can’t always use who you want to use, but with Maxwell, we got lucky.”

• Full-service roofing services: Most roofing companies put all their focus on roof construction, but Maxwell offers customers a full-service approach with maintenance and fabrication services. Not only can Maxwell replace a roof, but they can produce custom sheet metal pieces to cut down on costs and deliver exactly what each customer needs.

If you’re ready to learn more about how Maxwell Roofing & Sheet Metal, Inc. can help with your commercial roof replacement, contact us today.

No one gets to choose the best time for a life emergency, and the same is true for a commercial roof. A roofing emergency can occur in any season, at any time of day, on holidays or on weekends. There are plenty of ways to prepare for a roofing emergency, but having access to a 24 hours a day, 7 days a week emergency response team is the most important thing to have in your emergency tool box.

What Qualifies as an Emergency

A roofing emergency is any type of sudden damage that threatens the integrity of a roof or building. Fallen trees and storm damage are the most frequent and obvious sources of emergency roof damage, but even small events can cause an unpredictable disaster. 

How to Prevent a Roof Emergency

It’s important to develop a regular maintenance plan to catch small problems that could become larger ones later, but some emergencies are inevitable realities for commercial roofs. Roofs are exposed to the elements all day and all night, and there’s no way to completely protect them from harmful debris or weather. The best way to prepare for an emergency is to plan for one with a budget and an emergency response team that’s available at all hours.

What 24/7 Emergency Response Does

Most roofing companies operate during regular weekly business hours, which can leave a gap of hours or days between emergency roof damage and a necessary repair. With 24/7 emergency response, customers can report the damage when it happens and receive a quick response from a qualified roof technician. In cases of serious or dangerous roof damage, companies with 24/7 emergency response will have roofers on-call and ready to respond.

Why 24/7 Emergency Response Is Important

While some roof repairs can wait a few days or weeks, very serious roof damage can cause additional deterioration to the building or harm to the people who use it. Exposed roofs, holes, storm damage, and other issues can create a fire hazard or further destruction to a building’s structure if left alone. Quick repairs are the only way to ensure that roof damage stays isolated to the roof, and that’s where 24/7 emergency response comes in.

When an accident happens outside of normal business hours, a 24/7 emergency response team will be able to make an urgent repair and prevent further damage. Maxwell Roofing & Sheet Metal, Inc. prides ourselves on our great customer service and ability to respond anytime to your roofing needs. 

To learn more about Maxwell’s preventative maintenance plans and our 24/7 emergency response services, contact us today.

Sheet metal installation is one of the most effective solutions for commercial roofing. When done right, a sheet metal roof is durable, energy-efficient, and resistant to harsh weather conditions. But proper sheet metal installation requires skill and experience. Cutting corners can lead to major issues down the line.

If you’re considering metal for your commercial building’s roof, here are a few of the do’s and don’ts for proper sheet metal installation:

Prepare For Your Sheet Metal Installation Project

• Know what you’re paying for. Yes, metal roofs have a lot going for them, but adding on customized roof parts can quickly add on to the project’s cost. Before purchasing a metal roof, it’s important to know what will raise the cost of the roof system. Certain types of metal, complicated engineering, or high levels of customization will raise the price of your roof system, but they may make the roof last longer.
• Make proper measurements and estimates for the roof pitch. This may seem like a no-brainer, but improper measurements are one of the most common things that can mess up roof installation and deplete a budget. It’s important to hire a properly trained engineer or sheet metal installer to estimate a roof’s pitch accurately and make correct measurements.
• Get the right fasteners. Sheet metal fasteners are not one-size-fits-all. If installing yourself, it’s important to get the proper fasteners for your roof’s substrate material. If a sheet metal installer is doing the work, be sure to ask about the fastener’s corrosion minimization capabilities. Low-quality roofers may try to skimp on fasteners that corrode easily, diminishing your roof’s value.
• Research extensively. The best way to prepare for roof installation is to do your research and know what your expectations are. Be sure that your roof will suit the needs of your area’s weather and your business before making the big purchase.

Mistakes to Avoid in Sheet Metal Installation

• Paint with a sprayer. When it comes time to paint your roof, don’t use a sprayer. Wind can easily cause paint to drift and spread unevenly. It may be more work, but using a paint roller is the best way to ensure that a roof’s color is properly distributed.
• Rely too much on the warranty. Metal roof warranties can be a big selling point. Having a good warranty is important, but warranties will only cover manufacturer defects. Regardless of the quality of your roof’s warranty, it’s essential to set up a proper maintenance schedule from the get-go to ensure that your metal roof will last.
• Assume all roofers know how to install sheet metal. Not every roofer can do everything. Finding a qualified sheet metal installer means you’ll have to find a full-service roofing company. Using a company with a sheet metal fabrication unit will be best because it lowers costs and allows for additional roof customization.
• Try to install your roof on your own. Even if you know how to install sheet metal, you’ll likely need some help along the way. Using a professional sheet metal installation team is the best way to ensure that your metal roof gets installed properly and lasts as long as possible.

To learn more about Maxwell’s in-house fabrication unit and metal roof installation, contact us today.

Commercial roofs can be complicated structures, and even when they are well constructed, they can develop hidden problems over time. Regular inspections are critical for extending the life of a roof and preventing roofing disasters, which is why it’s important to find a roofing partner that makes inspections and reporting a key part of the maintenance routine. But, not all inspections are created equal. Quality roof inspectors will go above and beyond, checking things that may be causing hidden damage to your roof. 

A good roofing inspection starts before anyone even looks at the roof. Qualified professional roofers will start a commercial roof inspection with these two steps: 

• Identifying Active Warranties and Guarantees

  Certain types of roof work can invalidate the warranty of some products. Before performing any work, a good roofer will check this information, as it may influence what types of repairs can be done and can save customers money, especially if parts of the roof are failing earlier than expected.

• Examine Records and Talk to Occupants

  By examining a building’s records and plans, roofers can figure out what issues they may need to pay close attention to during the inspection. Talking to people who spend their time in the building—residents or employees—might also help identify leaks or other problems.

Once the roofer has a better idea of what to expect, they’ll begin the roofing inspection. A comprehensive roofing evaluation will include: 

• An Interior Inspection

  Before climbing atop the roof, roofers should walk the inside of the building, looking for water stains, signs of rust, or potential weaknesses. The source of a leak may be from inside a building.

• Building Envelope Inspection

  The building envelope is the membrane and structure that seals a facility’s interior from the outside. A roofing inspection should include an examination of the building’s structure to ensure there are no defects.

• Flashings, Edges, and Joint Inspections

  Roof inspectors will pay careful attention to the edges of roofs and where different segments come together. These are vulnerable spots in any roof and can easily crack or collect moisture.

• Gutters, Drains, and Scuppers Inspection

  It’s critical that water can escape the roof surface. Roofers must make sure that the roof is draining properly and isn’t blocked.

• Rooftop Equipment and Penetration Inspection

  If your facility has an HVAC unit or any other type of roof penetration, inspectors will need to make sure that the seams are watertight and that the penetrations haven’t damaged the roof surface.

Every building is different, and roofers may need to rely on other tools to properly examine certain types of roofs. These additional services may include: 

• Infrared Moisture Inspections

  Not all leaks are easily apparent to the naked eye. Using infrared scanners, roofers can identify moisture leaks and cracks that they have missed during other parts of the inspection.

• Drone Inspections

  Some buildings have roof areas that are difficult or dangerous to reach. Many roofing companies have licensed drone pilots that can take images of the roof while safely planted on the ground.

The most important part of any roofing inspection comes after the roofing inspection is done, with a detailed report about the roof’s condition and suggestions for repairs and future maintenance. This isn’t a report that a roofer should complete quickly in their service truck. Instead, it should be a detailed and well-thought plan. 

Finding the Right Roofing Partner For Commercial Roof Inspections

Because roofing inspections should be a regular part of any maintenance routine, it’s important to find a contractor who will work as a long-term partner. Find a company that schedules bi-annual inspections, and be sure they aren’t recommending unnecessary repairs. A roofing contractor’s goal should be to provide the client with a detailed report to assist with planning for the future. The inspection isn’t meant just to point out emergency defects, but rather to provide long-term solutions to issues that may be underlying or on-going for the client. By providing budgetary costs for maintenance, repairs, and replacement, we allow the client to decide when to “pull the trigger”. 

Our team at Maxwell Roofing & Sheet Metal, Inc. prides ourselves on professionalism and our industry-leading reporting. If you’re ready to start a maintenance relationship with a company you can trust, contact us today, or see what some of our current customers are saying.