Category: Service and Repairs

Professional Development: CERTA Train-the-Trainer Certification

Posted on by Kathleen Maxwell

Commercial roofing can be a hazardous business. In addition to working from dangerous heights while installing complicated equipment, many of the tools used during a project should be handled carefully. Torch-down systems are one of the most potentially-hazardous aspects of the job. For this reason, the National Roofing Contractors Association (NRCA) developed the Certified Roofing Torch Applicator (CERTA) program to train installers on the safe use of roofing torches. As the need for CERTA training increased, the NRCA was looking for a way to scale their training program.

Investing in Our Employees Through CERTA Train-the-Trainer Certification

Earlier this year, Maxwell Roofing & Sheet Metal, Inc. was selected by the NRCA to host its regional Train-the-Trainer Authorization program, which allows roofing contractors (and others) to lead the CERTA class without NRCA’s assistance.

The training was held in advance of NRCA’s International Roofing Expo. More than 40 attendees, including Maxwell Roofing employees and other roofing professionals, spent an entire Sunday learning the ins-and-outs of CERTA Training. As the host, Maxwell was honored to partner with the NRCA, as they provided the knowledge and training for proper roof torching.

“I was fortunate enough to be a part of this event and earned my CERTA Train-the-Trainer certificate,” said David Daniel, Project Manager for Maxwell Roofing. “I got to meet others in the industry and trade best practices,” he adds.

Maxwell Roofing & Sheet Metal, Inc.’s Commitment to Employee Development

For the Maxwell Roofing leadership team, employees are family. Whether it’s hosting an employee appreciation event or offering specific professional development opportunities for commercial roofers, we believe that investing in our employees is an important priority.

“Safety and training are key to the future of the industry. Being able to participate in something like this makes me proud to be a part of the team here at Maxwell Roofing,” Daniel affirms.

If you’re looking for a commercial roofing partner in Nashville or Huntsville who values training and continuing education and skills, we invite you to learn more about our services or read how we’ve partnered with businesses like yours.

5 Ways Maxwell’s Commercial Roofing Service Stands Apart in Nashville

Posted on by Kathleen Maxwell

Many people think commercial roofing is a product-based industry. A business or organization needs to purchase a roof—and a commercial roofing company provides the product.

However, Maxwell Roofing & Sheet Metal, Inc. is a service-based company. In fact, it’s one of our core values. As a Nashville-based commercial roofing company, we recognize the importance of facilitating relationships to understand client needs and provide an exceptional customer experience. Over the years, our commitment to providing exceptional service for every client is one of the primary reasons businesses choose Maxwell for commercial roofing in Nashville.

Here are five specific ways our commercial roofing service stands apart in Nashville—along with a few testimonials from Nashville-based business leaders.

1. Superior Response Time

Our team recognizes the importance of working quickly to install, repair, and conduct maintenance on all our roofing projects. We work quickly. We’re available 24 hours a day, seven days a week, for emergency repairs. In addition to providing priority service through our MAXCare program, we have developed a triage system that allows us to rush to the most serious repairs first.

Here’s a testimonial about Maxwell’s superior response time:

“There’s never been a time when Maxwell Roofing has not been on site within 24 hours. They always make us feel like we’re the most important customer, which gives us a peace of mind when potential roofing issues might occur.” – Terry LeTourneau, Facilities Manager at JLL-Mars

2. Consistency

A company with integrity will not only stand by their work, they’ll also have your best interest in mind during each stage of a project. This is a principle we take seriously at Maxwell Roofing. We are involved from start to finish, and you can expect the same experience every single time.

Here’s a testimonial about Maxwell’s consistency with projects and partnerships:

“At SFM, we take a lot of pride in finding the right fit and want to make sure our customers feel good about working with a vendor. Maxwell Roofing is always responsive and gives a fair bid.”– Ryan Brant, Business Development Manager at SFM

3. Communication

We don’t want any of our clients to be surprised or confused about any of the roofing issues or repairs that are being done. At Maxwell Roofing, we make it a priority to keep our customers informed every step of the way. We are committed to helping our clients assess potential problems and forecast for the longevity of their facilities’ roofs.

Here’s a testimonial about Maxwell’s proactive communication with clients:

“It’s better to know any potential roofing problems or needs upfront than have surprises throughout the year. As a facilities guy, you can’t always use who you want to use, but with Maxwell Roofing & Sheet Metal, Inc., we got lucky.” – Greg Victor, Director of Facilities at Ensworth School

4. Industry-Leading Reporting

Anyone can tell you that a section of a roof needs to be repaired, but when you’re spending money to fix a critical portion of a building’s structure, you deserve to know what the damage is, why the repair is in order, and how the fix will be made. Our customers are consistently surprised by the level of depth found in our comprehensive reporting.

Here’s a testimonial about the industry-leading reporting Maxwell provides on every project:

“Since Horrell Company is a part of the MAXCare program, the Maxwell Roofing team does an annual update for us, which is extremely helpful because we have partners who want to see the latest roofing surveys. MAXCare sets Maxwell Roofing & Sheet Metal, Inc. apart from their competitors.” – Steve Horrell, President at Horrell Company

5. Diversity of Skills

We expect our customers to have a positive experience every single time. We hold ourselves to a standard that accepts nothing less. That’s why we’re committed to educating and equipping our employees with the skills they need for every part of the job.

Here’s a testimonial about the diversity of skills that Maxwell cultivates to meet every need:

“Since 2015, Brentwood Baptist Church and Maxwell have maintained a partnership, with Maxwell’s team providing the church services ranging from entire roof replacements to preventative maintenance to service calls for leaks or additions and more. Maxwell’s team has serviced all our campuses in some form or fashion. They are accessible, dependable, and personable, which speaks to their high-quality of work.” – Eric Pogue, Project Manager at Brentwood Baptist Church

Maxwell Roofing is Here to Serve You

Are you looking for a commercial roofing company in Nashville with a proven track record of quality service? Contact our team today to learn more about Maxwell’s commercial roofing services. We’d love to hear more about your project and explore how we can best serve you.

 

New Roof vs. Roof Repair: Which Should You Choose?

Posted on by Kathleen Maxwell

Should you repair your current roof or have a new one installed altogether? It’s a decision many facility managers face, and it’s not an easy one. But, there are a few factors that can help you decide which option makes more sense for your facility. Consider these eight questions when making your decision:

1. How old is the roof?

In most cases, if your roof is approaching 20 years old, it’s nearing the end of its lifespan. That doesn’t mean it’s guaranteed to fail around that age, but it does mean that, if you’re faced with a costly repair to an aging roof, you should consider complete replacement as a viable option.

However, if your roof is still relatively young and has only suffered minor damage, repair may be the most cost-effective solution. As a general note, the type of material used for your roof’s construction affects its maximum age, which, in turn, affects whether you should lean toward repair or replacement.

2. How much of the roof is damaged?

As a general guideline, if over 25% of the roof is damaged, your money will be better spent on a complete replacement. Although it may cost more, if the roof is not already brand-new, you’ll benefit from newer (and higher-quality) materials that are less likely to cause headaches in the near future. However, if less than roughly 25% of the roof is damaged, and the roof is not nearing the end of its lifespan, a repair can make perfect sense.

3. How long do you plan to stay in the building?

If you intend to stay in the facility for years to come, a completely new roof could be a wise investment that helps you avoid future repair costs. But, if your intended stay is short-term, it might make more sense to pass the roof replacement cost to the next tenant.

4. What is the roof’s history?

In addition to the age of the roof, pay attention to the number of repairs the roof has needed to this point. If the roof is relatively young but has needed several repairs, it could be an indication that the roofing material is low-quality or that it was installed improperly.

On the other hand, if the roof has been in use for over 10 years and has needed relatively few repairs to this point, it can be an indication of quality materials and installation. If that’s the case, it may be worth it to stretch the life of the roof with repairs instead of tearing it off and installing a completely new roof.

5. How healthy is the roof’s membrane?

The membrane is the roof’s most important defense against the elements. If the roof’s membrane is healthy, it has a healthy foundation. The more damaged the membrane, the higher the possibility of damage to the materials underneath. Extensive damage to the roof’s membrane may be a sign to consider replacement over repair.

6. How healthy is the insulation?

Wet insulation can lead to structural damage, a decrease in air quality (due to mold and bacteria), and can even decrease energy efficiency. If the insulation is wet, it’s an indication the damage has surpassed the roof’s membrane—and that’s bad news. As previously mentioned, if damage to the insulation and/or membrane is significant, a replacement may make more sense than a repair.

7. Where is the building located? And, how urgent is the repair?

If your building is located in a climate that experiences significant precipitation or extreme weather for certain parts of the year, this can have a huge effect on your decision to repair or replace. If the repair is urgent and the forecast predicts rain, snow, or extreme weather for the foreseeable future, a complete replacement would unnecessarily expose your building to the elements. You may have no choice but to go with the repair until the weather allows further evaluation.

8. What is the promise of the repair?

How much mileage can you expect from the repair? What are the odds you’ll need to perform another repair within the next few years? These things are affected by the extent of the damage as well as the history and age of the roof. If you’re just placing a metaphorical band-aid on a problem that will continue to occur, a complete roof replacement might make more sense.

Ultimately, the decision to repair or replace a roof can be a difficult one, based on many factors with a wide degree of variance. The smartest choice, when facing such a large decision, is to consult a roofing professional for an inspection.

If you want to learn more about how Maxwell can help guide you through the big decision of whether to repair or replace your roof, just click here to contact us.