The COVID-19 pandemic affected every industry in the country—commercial roofing included. The roofing industry in Nashville went through a tough year. A tornado, derecho, and a pandemic all came together to put our patience and skills to the test.
Though we were affected, our customers are still in need of inspections, maintenance, monitoring, and construction. Here are a few changes that we have noticed in our company and industry as a whole.
Customers Now Budget with COVID-19 in Mind
As businesses experienced shutdowns, lower capacities, and employees working from home, they were forced to pause and re-evaluate their budgets. Their priorities inevitably changed, leaving them to consider where their money was going. Of course, there were pressing issues to be addressed first, such as changing operations to comply with regulations and protecting employees and customers.
For the roofing industry, this meant that fewer projects were being scheduled. This shift proved to be only temporary, however, as companies have now begun to regain their footing. Some were able to take advantage of the government stimulus package, and others have now transitioned—and settled into—their new way of operating. It’s certain that another shift is in store as the pandemic dies down, and business returns to yet another new normal, but one thing rings true: commercial roofing services will always be necessary to maintain the integrity of a building.
Construction is Moving as Normal, with Safety Precautions
Companies that are now dealing with vacant buildings, as their employees work from home, are taking this time as an opportunity to replace their commercial roofs or complete other large-scale renovations. With fewer people in the building, there are fewer disturbances throughout the workday. When it comes to maintenance services, many companies feared, rightfully so, that neglect could lead to costly damage down the line.
Commercial roofing contractors are taking extra safety measures on the job to ensure that they keep themselves, their teams, and their customers safe and healthy. Teams are carrying bottles of sanitizing solution, wearing masks, practicing social distancing, and completing daily screenings. It’s crucial that we all keep each other’s safety at the forefront of everything we do.
“Maxwell Roofing’s first priority is to keep our customers and employees safe. Additionally, we strive to always be of service to the customer. The pandemic has provided a new challenge, but our position remains the same,” says Kathleen Maxwell, Vice President of Sales.
We Have Added a New, Modified Service
As customers’ priorities have understandably changed throughout the pandemic, Maxwell Roofing noticed that some companies’ commercial roofing needs are now different, prompting us to design a service that fits their new operations. Many companies have fully vacant buildings at the moment that could sustain damage. Others are running at full capacity and are wholly focused on their teams and customers. And, for those in between, they may be running at lower capacity but have a facility manager on staff that can perform an inspection.
To provide relief, we now offer Maxwell Monitors—a new, flexible monitoring service to help you look after your building while you’re away or tending to your business. This service includes a downloadable inspection checklist and scheduled inspections to monitor the health of your roof, whatever your current situation.
“We are adapting to the new needs of the customer and are always open to input for how we can improve our services line. Our attempt to flex with the recent environment is evident in our new program, Maxwell Monitors. This service is a cost-effective approach allowing us to monitor your building, with a contactless option, so you can focus on your business and team,” adds Kathleen.
Roof Inspections, Maintenance, and Construction are Still Essential
The importance of regular maintenance can’t be overstated. While Nashville continues to face challenges, preventative maintenance and timely replacements can protect your building and make your commercial roofing budget stretch further. If you are unsure how commercial roofing fits into your budget, talk to your contractor about how you can modify your service to continue to maintain your roof’s integrity.
Contact Maxwell Roofing & Sheet Metal, Inc. today to schedule your next roofing inspection.